Order Return Process

At kidsworld.ae, we strive to make the return process as simple and convenient as possible. Please follow these steps to initiate a return:

Initiate Return Request:

Contact our customer service team at info@kidsworld.ae to initiate a return request. Please provide your order number and reason for the return.

Return Authorization Number (RMA):

Our team will provide you with a return authorization number (RMA) if applicable.

Package Your Item:

Carefully package the unused item(s) with all original tags and packaging.

Ship Your Return:

We will arrange Free Return Shipping for defective, damaged or incorrect product delivery.

Receive Refund:

Once we receive and inspect your return, we will process your refund within 7 working days to the original method of payment.

Confirmation:

You will receive confirmation via email once your return has been processed.

If you have any questions or need further assistance, please don’t hesitate to contact our customer service team. Thank you for choosing kidsworld.ae!