Refund and Returns Policy

At Kidsworld.ae, we understand the importance of ensuring your child’s satisfaction with their toys. If for any reason you are not completely satisfied with your purchase, please review our return policy below

Eligibility for Returns:

The product must be unused, unopened, and in the same condition as received.

The original packaging and tags must be intact.

Returns must be initiated within 2 days from the date of delivery.

Return Process:

To initiate a return, please contact our customer service team at [contact email/phone number] within the specified return window.

Provide your order number and reason for the return.

Our team will guide you through the return process and provide you with a return authorization number (RMA) if applicable.

Free Return Shipping:

We are offering Free Return Policy for defective, damaged, or incorrect product delivery

Refunds:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, refunds will be processed to the original method of payment within 7 business days.

Damaged or Defective Items:

If you receive a damaged or defective toy, please contact us immediately upon receipt.

Provide details and, if possible, photos of the damage to expedite the resolution process

Final Sale Items:

Certain items may be marked as final sale and are not eligible for returns or exchanges. Please check the product description for details.

Contact Us:

If you have any questions or concerns regarding our return policy, feel free to reach out to our customer service team at info@kidsworld.ae

By purchasing kids toys from kidsworld.ae, you agree to adhere to the terms and conditions outlined in our return policy. We value your trust and aim to provide a delightful shopping experience for you and your child.